Frequently Asked Painting Questions

Link Solutions merged and acquired Saenz Painting in 2022 after more than ten years in the industry. We bring decades of work experience to the industry

There are several key things to look for when choosing a painting contractor. At the very least, check to see if they are licensed, insured, experienced and capable of completing work. Look for reputable companies with local references.

Yes, references are available upon request.

We use the only professional quality paints from Sherwin Williams, Kelly Moore, Benjamin Moore and Dunn Edwards, unless the customer requests a different brand.

One of our main goals is to complete your project with as little disruption to your life as possible. Before your project starts we will provide you with a list of things that you can do to help us to complete your project as quickly and smoothly as possible.

In the process of a paint job our painters will touch every square inch of the house and it can happen that they find dry rotted wood. If this is repairable with epoxy, we may be able to do it in-house. If not and something larger is found, we will refer you to one of the carpenters we work with. In any case, if we find any dry rot, we will point it out to you and recommend the best way to proceed.

Yes. We schedule each job to be completed in consecutive days (M-F.)

On interiors, after you have removed your delicate items, all areas or remaining items, will be covered with clean drop cloths or plastic sheeting. On exteriors, shrubs and surrounding areas will be protected so that no evidence of paint splatter or paint peelings remains.

They provide even light reflection and give the surface a softer, more uniform look.

They don’t highlight surface imperfections like higher sheen paints, so they usually don’t require as much surface preparation (like patching, texturing or sanding) prior to painting.

They are much less likely to show “lap marks”, so they are generally easier to apply and touch up than higher sheen paints. (When one painted section dries before the next section is painted, the two sections won’t flow together into a uniform film, resulting in a “lap mark.”)

They don’t need to be sanded or de-glossed before repainting, unlike higher sheen paints.

They have better stain resistance, so they resist dirt pick up and stay cleaner longer.
They have better scuff and wear resistance, so they’re good for high traffic areas and on surfaces that are handled, washed or scrubbed frequently.
They have better moisture resistance, which makes them ideal for surfaces and areas that are frequently exposed to high humidity levels.

Latex paints are more environmentally friendly than oil based paints. With oil based paints there are paint fumes to contend with that can be particularly bothersome on interior painting jobs. There is also a by-product of dirty paint thinner that requires a trip to your local toxic waste site. (We always get rid of this waste as part of our work.)
There are other factors as well: Latex primers and finishes have been improving tremendously over the years and are very durable. For instance a latex finish on an exterior painting job will stay elastic for years, where oil based paint dries to form a hard and more brittle film. Surfaces expand and contract with weather. While the latex paint will move with the surface, the oil will tend to crack sooner with this movement.
The advantage of using oil paints is that it will give a smoother look as it tends to layout better on the surface and so not show brush marks as much as latex. Also, as was already mentioned, oil dries hard so it tends to be more washable than latex.

All paints, varnishes, and solvents contain volatile organic compounds, or VOCs. Exposure to VOCs can trigger asthma attacks, respiratory problems, eye irritation, nausea, or dizziness. Because of these health concerns, a number of paint manufacturers have introduced Low or No VOC paint alternatives.

Yes, we are EPA Lead Certified Company and have painters who have been certified.

There are procedures set by Lead Paint Ordinance on how any work involving lead paint is to be done. These procedures are worked into our approach to the painting work and our painters are trained on all the necessary steps to take. We start with having a containment barrier to ensure that the paint chips do not go where they’re not supposed to, that being onto your or your neighbor’s property, or the inside of your home.

We clean up daily and bag the paint chips for proper disposal.

For more information on lead paint call 1-800-424-LEAD

Horizontal joints between siding boards should not be caulked. Water and moisture vapor is meant to exit through the bottom of each board. While paint does tend to somewhat glue these pieces together, caulking them is never advised as this can cause water and moisture vapor to be trapped in the substrate. This can cause paint bubbling and other moisture related problems down the road.

Paint blocking is an adhesion problem that occurs when two freshly painted surfaces stick together when pressed against each other. This often happens between a door and frame if closed before paint has completely cured. When separated, the paint may peel or leave a mark.

One way to prevent paint stickiness is to place wax paper between the door and the door jamb. The wax from the paper creates a barrier between the two surfaces. Don’t immediately stick the paper in the door frame. Instead, wait for the door to dry for one to two hours. Then place the wax paper between the two surfaces before closing the door for the night. Another wax method is to rub a white candle over the edges of the door after the paint dries. This gives the freshly painted door some protection from the newly finished jamb.

Generally an exterior painting job will need to be redone every 5-10 years. Stucco tends to last longer, wood on the other hand expands and contracts more with changing temperatures which loosens the paint sooner.

It is best not to put off your exterior painting until the house is badly peeling. When it gets to that condition, it will end up costing you more in preparation time and possibly dry rot repair work.

If however the property is in a bad condition when you get to it, do yourself a favor – go the extra length and ensure that thorough surface preparation is done. The idea is to create a sound surface for the new coats to adhere to. This requires more time but is necessary for the paint job to last.

Generally an exterior painting job will need to be redone every 5-10 years. Stucco tends to last longer, wood on the other hand expands and contracts more with changing temperatures which loosens the paint sooner.

It is best not to put off your exterior painting until the house is badly peeling. When it gets to that condition, it will end up costing you more in preparation time and possibly dry rot repair work.

If however the property is in a bad condition when you get to it, do yourself a favor – go the extra length and ensure that thorough surface preparation is done. The idea is to create a sound surface for the new coats to adhere to. This requires more time but is necessary for the paint job to last.

On a regular basis you should walk around the exterior of your home looking for dry rot, water penetration, cracks, and chalking. About once a year it is a good idea to pressure wash your home to remove the accumulation of surface dirt.

Interior paint typically gets dirty in many situations: hand prints around switches and knobs; splashes in kitchens and bathrooms; marks on hallways and corridors; “soot” accumulating above electric lamps and other heat sources. Removing dirt before it accumulates not only improves appearance, it reduces chances of it getting permanently embedded in the paint film.

Check for dirt periodically and assume it will be present in and near cooking areas (airborne cooking oil) and at all places at hand height. Always initially clean the surface with a mild detergent using a sponge or a soft cloth. Resort to harsher cleaners only when necessary, recognizing that alkaline cleaners can dull the sheen or gloss of oil based paint. Abrasive cleaner will burnish nearly any paint and will dull the gloss of satin, semi gloss and gloss products. Washed surfaces should be rinsed thoroughly because residual cleaner can interfere with adhesion of paint applied later.

License and insurance are available upon request

Yes. Most people we work for are not home while work is going on. While you are at work or running errands, our crew will be busy painting. We are licensed and fully insured so there is nothing to worry about.

Yes! Please visit our photo gallery to see examples of our completed interior and exterior painting projects.

Yes, all of our work comes with a warranty.

That depends! If you want to paint the exterior of your home, I would avoid the winter months. As for interior projects, any day of the year will work.

Maintaining an open line of communication with you is very important to us. Your job foreman should be able to answer most questions but please feel free to contact your estimator or contact our office staff at any time to address concerns or answer any questions you may have whatsoever.

There are many things to consider including: type and size of the painted area; type of windows and other trim work; number and intensity of paint colors; amount of protection needed for plants and furniture; quality of paint used; and the extent of needed paint surface preparation. All of those things will need to be considered in order to provide you with an accurate cost estimate.

The process can take as little as 4-5 days from the time we connect with you. However, the actual timing will depend on the condition of your paint surfaces, the type of work required, our schedule and weather conditions if the project involves exterior work.
During our consultation with you, we can evaluate your situation and let you know how long we think it will take to complete your painting project.

We generally work M-F, 8-4:30 We can do work at other hours if needed, but these are our standard working hours.

Whether on an interior or exterior paint job, we will normally start clients looking at standard color charts. A lot of colors there are stock and the stock color paints tend to perform better due to the process of their manufacture. The exterior paint color chart will also have a nice variety of harmonious color combinations to choose from.

Sheen refers to the light reflectivity of the painted or varnished surface. There are varying degrees of sheen, from no sheen to high gloss. Though some paint manufacturers may refer to their paint sheens by different names, generally, from lowest to highest, paint sheens correspond to these reflective degrees:

• Flat finish

• Eggshell finish

• Satin finish

• Semi gloss finish

• High gloss finish

They are less stain and scuff resistant than higher sheen paints, so they should not be used on surfaces that will be handled, washed or scrubbed frequently.

They are less moisture resistant than higher sheen finishes, so they are not the best choice for areas that are exposed to high humidity levels, like in bathrooms, or on any surfaces that will be washed frequently.

They tend to highlight any surface imperfections.
They are harder to touch up than lower sheen paints, because the higher sheen tends to highlight the slightly raised surface of the film where the touch up was done.
They usually need to be sanded, de-glossed or primed prior to repainting, to ensure good adhesion of the new paint.

Elastomeric Waterproofing System is normally used on exterior stucco and often when the surface has a lot of hairline cracks. Elastomerics are formulated to be applied in very thick coats. When applied correctly, due to their high elasticity, they have a special capacity to span hairline cracks permanently. Instead of these cracks reopening on your stucco, the Elastomeric would stretch and keep them sealed up. This then keeps water out and protects your home from damage. Elastomeric looks much like any other paint and it can be tinted to most colors.

The Environmental Protection Agency states that, to qualify as Low VOC, latex paint must contain no more than 250 g/L and 380 g/L for oil paint.

If your house was built prior to 1978, chances are it has lead paint on it. A lab test can be done if you want to make sure.

Please let our office know about it or feel free to contact your estimator directly. Most of the time it is more cost-effective for us to make a change or do additional work during the course of the project than to have us come back after the project is complete.

The cost of a job is usually determined by the level of thoroughness, attention to detail, and quality desired. It costs more to properly prepare a surface for painting than to just pressure clean and scrape the surface. The majority of the cost of painting is in the surface preparation and the labor involved in the application of the paint and not the actual cost of the paint itself. As with most other industries, generally you get what you pay for.

First, scrub a small area with a solution of household detergent and warm water. Rinse well and towel dry. Then soak a cotton ball, Q tip or soft rag in alcohol and rub it back and forth over the cleaned area. If paint comes off, it’s latex. If not, it’s oil based. In either case, proper prep is key.

We keep a close eye on the weather and weather forecasts. If it starts raining while we are in the middle of a painting job, we simply stop and return after it dries up.

Acrylic (latex) paint dries much faster than Alkyd (oil). Usually a couple of hours is plenty of time. Oil paint though should dry overnight. Flat paint may dry faster than semi gloss.

All painting contractors are definitely NOT created equal. There are many factors that should be considered when choosing who is going to work in your home or business. You can save yourself a good amount of aggravation if you choose a good one. Our article on this topic covers these factors in detail.